Privacy Policy

Effective Date: July 25, 2025

At Hair Haven & Co., we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, make a purchase, or engage with us in any way.

By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Policy. If you do not agree with these practices, please refrain from using our website or services.

1. Information We Collect

We collect information from you in several ways, including directly when you provide it and automatically through your interaction with our website.

a. Personal Information You Provide:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Details (processed securely via third-party payment processors)
  • Account login details (if the account is created)
  • Order history and preferences
  • Communication content (e.g., emails, inquiries, product reviews)

b. Automatically Collected Information:

When you visit our website, we may collect certain data using cookies, pixels, and analytics tools, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Click-through behavior
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders, inquiries, or customer service requests
  • Send marketing communications and newsletters (if opted-in)
  • Improve website performance, usability, and customer experience
  • Conduct analytics and internal reporting
  • Detect, prevent, or address fraudulent activities or security issues
  • Comply with legal obligations

3. Marketing & Communication

If you sign up for our newsletter or promotions, we may send you occasional emails about new products, special offers, or beauty tips. You can opt out at any time by clicking the "Unsubscribe" link in the email or contacting us directly.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties under specific circumstances:

a. Service Providers:

We may share your data with vendors that help us operate our business, including:

  • Payment gateways (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., USPS, FedEx, UPS)
  • Email marketing services
  • Website hosting providers
    These partners are only given the information necessary to perform their tasks and are required to maintain its confidentiality.

b. Legal Disclosures:

We may disclose personal information if required to do so by law, or in good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent fraud or abuse
  • Respond to government or law enforcement requests

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct or update your information
  • Request deletion of your information
  • Object to or restrict certain types of data processing
  • Withdraw consent to marketing communications

To exercise your rights, please contact us at [Insert Email Address].

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. You can request deletion of your data at any time (subject to legal limitations).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Personalize your experience
  • Analyze site traffic and performance
  • Remember items in your cart
  • Enable secure login or checkout

You can disable cookies via your browser settings. However, doing so may limit certain website features.

8. Third-Party Links

Our website may contain links to other websites or services. Hair Haven & Co. is not responsible for the content or privacy practices of third-party sites. We encourage you to review their policies before submitting personal information.

9. Security Measures

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption
  • Secure server environments
  • Limited access to personal information internally

While we do our best to protect your data, no method of transmission over the Internet is 100% secure.

10. Children’s Privacy

Hair Haven & Co. does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe we have unintentionally collected data from a child, please contact us immediately to have it removed.

11. International Visitors

If you are accessing our website from outside the United States, your data may be transferred to and processed in the U.S. By using our site, you consent to the transfer of your information to the United States and the application of U.S. privacy laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website indicates your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to your personal information or this policy, please contact us:

Hair Haven & Co.
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Address: [Insert Business Address]